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Hi Jo,
Just wanted to say thankyou for all the help and assistance you gave me last week, when I'd given you the wrong house number for delivery of the flowers I had ordered.
By the time I discovered the mistake, you had already played detective and sorted out the problem.
This is the type of old fashioned service that just doesn't happen any more.  But I'm happy to say that it does at Cyril Cooke.  My family have lived in Geelong all their lives, and Cyril Cooke was always part of that family.  I'm so pleased to see that you are continuing the wonderful reputation they have always had.
So a big thankyou Jo.  And by the way; the recipient of the flowers thought they were just beautiful.   
Kind regards. Pauline Dean

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